Trucking and Shipping FAQs

Use our online quote form, email us or call 24/7 dispatch. Include pickup and delivery cities, dates, equipment type, commodity, pallet count and weight. Most quotes are returned within a few business hours.

For standard truckloads, one to three days' notice is ideal. We can often cover same-day and next-day loads, especially in the GTA, so call dispatch if your freight is urgent.

Pickup and delivery addresses, appointment times, equipment type, temperature setpoint for reefer loads, commodity, pallet count, weight and any special instructions. For cross-border loads, also your customs broker's details.

We are an asset-based carrier and haul freight with our own trucks and drivers. If we ever cannot cover a load ourselves, we will tell you before anything is arranged.

Late-model highway tractors with 53-foot refrigerated trailers and 53-foot dry vans. See our fleet page for detailed specifications.

Up to 26 standard 48 × 40 inch pallets on the floor, depending on pallet size and loading pattern.

Yes. We can download the reefer unit's temperature history for your shipment and send it on request.

We specialise in full truckload. For smaller shipments that need a dedicated trailer, such as temperature-sensitive or high-value freight, contact us for a quote.

Yes. Cross-border trucking is a major part of our business, with regular lanes to the US Midwest, Northeast and beyond.

Yes. A licensed customs broker handles clearance. We coordinate with your broker before pickup so paperwork is filed before the truck reaches the border.

Call or email dispatch any time for a live update. We also send proactive updates at pickup, at the border and on delivery.

Signed proof of delivery is sent with your invoice, usually within one business day of delivery.

Approved business customers receive standard credit terms. New customers may be asked to complete a short credit application.